Training for aged care and community staff.
Your staff support people through some of the hardest parts of life. This nationally recognised mental health course gives them practical skills to support residents, clients, each other and themselves.
We come to you, on your roster, 7 days a week, in Melbourne, Adelaide and Perth. And there's no minimum group size.
What your staff walk away with
Your carers see a lot: a resident who has stopped eating and won't talk, a family member who breaks down in the corridor, a colleague who goes quiet after a death on the floor. Most handle it on instinct. This course gives that instinct a framework, and a certificate to go with it.
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How to notice early signs of distress in residents, in colleagues and in themselves
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The confidence to start a supportive conversation, and what to say when someone has shut down
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Clear steps for referring someone to the right help, inside and outside your service
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Simple, realistic ways to recover after a tough shift
Why aged care services choose ETS
We come to you No need to send staff offsite. We deliver training at your workplace, on your schedule, 7 days a week.
We tailor every session We don't deliver one-size-fits-all training. Every session is contextualised to your team — their roles, their experience level, and the specific challenges they face in your setting.
Our trainers are from the industry Your staff will be trained by people who understand the care sector from the inside. That means relevant scenarios, real language, and training that actually sticks.
Professional and ethical Training and assessment delivered on behalf of Allens Training Pty Ltd RTO 90909. We take quality and ethical practice seriously in everything we deliver.
No minimum group size We work with teams of all sizes. You don't need a large cohort to access quality on-site training.
How the course works
11244NAT Course in Mental Health Support for First Responders. In care, the first responder is the carer who is there when someone isn't okay.
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Online learning first: up to about 3 hours in the student portal, done in their own time
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A 2-hour hands-on workshop at your workplace. A workshop, not a PowerPoint.
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Assessment: a case study, two practical scenarios and a short written assessment
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A nationally recognised certificate that doesn't need renewing
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From $100 per person. We'll give you an exact quote once we know your numbers and roster.
Ready to book training for your team?
Pick a time below that suits you, for a quick chat or to talk through dates for your team. Or email info@ethicaltrainingsolutions.com.au or call Yvette on 0417 557 840.